Ways to Troubleshoot Error - "Deleted Items Folder is Unavailable" in Outlook

OST file Exporter

Microsoft Outlook is one of the popular email clients with advanced security features and add-ons. Users come across many errors while working with it and one of the issues among them is it won't allow to delete the undesired messages from the Inbox. The users receive the following error message.

microsoft outlook

This issue is very common among IMAP account users.

How to make deleted Items Folder Available in Outlook?

To make Deleted Items folder available, you need to assign the correct folders manually. Get some of the promising solutions to resolve missing folder issue.

Method 1. Subscribe missing folder for IMAP accounts

If the Outlook deleted items folder is missing, it has been considered that users have not subscribed them. To view the available folders in IMAP account, go through the simple steps –

  1. Open Inbox folder of Outlook account.
  2. Click on Folders tab and select IMAP folder option.

    inbox
  3. Under IMAP Folder dialogue box, click on Query tab and select Deleted Items folder. Click Subscribe.

    deleted item
  4. To cross check whether the deleted items folder is subscribed or not, check the folder under subscribed tab.

Method 2. Assign missing folder manually

If the first method won't work for you, you can manually assign or create deleted items folder. Follow the steps discussed below –

  1. Open IMAP account and select New Folder option from Folder tab.

    new folder
  2. Provide name to the new folder as Deleted Items and click OK.

    create new folders
  3. Now, you can subscribe the created folder by following the steps discussed in Method 1.

Method 3. Softaken for OST to PST

After trying the above two methods, if your query is still unresolved to recover deleted items folder, then it might be possible that the OST file get damaged. In this situation, one should rely on third-party tool and one such tool is Softaken OST to PST Converter.


One can easily recover items from OST file with this tool and save the files in any location of their choice. The tool easily recover emails and save them to MBOX, MSG, EML, EMLX, HTML, MHTML, and PDF formats.

source file

Concluding Lines

With this post, you can easily resolve the query – 'Deleted Items Folder is Unavailable.' If subscribing deleted folder or items might not work then there is a possibility that the items of deleted folder are no longer in it (considered as OST file is damaged). Then, Softaken OST to PST Converter will help you in that situation.